Legal

Privacy Policy and Cookie Usage of Autovenz S.A.S.

Welcome to AutoVenz S.A.S. At Autovenz, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data, in compliance with Law 1581 of 2012 and Decree 1074 of 2015, as well as other applicable international regulations.

Collection of Personal Data

We collect the following personal information through our contact forms:

  • Name
  • Email address
  • Phone number

The collection of this personal data occurs when you complete our contact forms on our website, with the aim of providing you with a personalized experience tailored to your needs.

Use of Personal Data

We use your personal data for the following purposes:

  • Processing and delivering your purchases: We use your data to manage your orders, carry out deliveries, and maintain communication related to the purchasing process.
  • Sending you information about our products and offers: We may use your contact information to send you promotional communications that we believe may be of interest to you. You have the option to unsubscribe from these communications at any time.
  • Improving our services: We use your feedback and user experiences to make continuous improvements to our products and services, ensuring they meet your expectations and needs.

Security Measures

We adopt appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or improper disclosure. These measures include, but are not limited to:

  • Data encryption: We use encryption technology to protect the transmission of data through our platform.
  • Advanced security systems: We implement firewall systems, intrusion detection systems, and continuous monitoring procedures to safeguard the integrity of our systems and data.
  • Restricted access: We limit access to your personal data only to those employees and third parties who need to know this information for legitimate purposes.

Use of Cookies and Tracking Tools

We use cookies and tracking tools, such as Meta Pixel, Google Analytics, Tag Manager, and Hotjar, to collect information about the usage of our website and improve your experience. These tools allow us to:

  • Analyze traffic patterns and user behavior.
  • Personalize and enhance our content and services.
  • Provide more relevant and personalized services based on your interests.

Your Rights

You have the right to access, rectify, update, and request the deletion of your personal data. To exercise these rights, please contact us via email at info@autovenz.com. We will respond to your requests within a reasonable time and in accordance with applicable legislation.

Changes to the Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page, and when necessary, we will notify you via email. We encourage you to review this policy periodically to stay informed of any updates that may affect the handling of your personal information.

Contact Information

For any questions regarding this policy or the handling of your personal data, please contact us at:

AutoVenz S.A.S.
Email: info@autovenz.com

Consent

By using our website and/or providing your personal information, you consent to the processing of your data in accordance with the terms set forth in this Privacy Policy and Cookie Usage. If you do not agree with any part of this policy, we ask you not to use our services.

Thank you for trusting Autovenz S.A.S. We strive to ensure that your privacy is always protected and respected.

This policy is designed to comply with international data protection requirements and is valid globally.